It is certainly very frustrating when your beloved phone suddenly stops working properly, isn’t it? One common problem that many VIVO V15 users face is a bootloop, a condition where the device keeps restarting repeatedly, but always gets stuck at the VIVO logo screen and never loads into the main menu.
This issue makes your phone completely unusable. You cannot receive calls, view your saved photos, or run any installed applications at all. There are several reasons why this happens: it could be due to a failed system update, incorrect changes to phone settings, full internal storage, or even damage to internal hardware components.
Many people panic right away when this happens, fearing that all their important data will be lost or that they will have to spend a lot of money at a repair shop. The good news is, there are actually several simple solutions you can try by yourself at home first.
In this guide, we will explain step-by-step how to fix a VIVO V15 that is stuck on the logo or experiencing a bootloop. All the steps are easy to follow, and you do not need advanced technical knowledge to try them.
How to Fix VIVO V15 Bootloop Issue Stuck on VIVO Logo
To resolve a VIVO V15 Bootloop Stuck on the VIVO Logo, the process is quite straightforward using the UnlockTool application. Here are the steps:
- Download Firmware VIVO V15
- Run the UnlockTool application and log in to your account
- Select Brand Mediatek
- Load Scatter Firmware VIVO V15
- Check "PreLoader Auth" and click "Boot Device".
- Once the Boot Device process is complete, uncheck "Preloader".
- Click "Flash".
- Connect your powered-off Infinix Smart 20 to the computer while pressing and holding both the Volume Up and Volume Down buttons at the same time.
- The UnlockTool application will automatically detect and read your Infinix Smart 20 device, then run the reset process on its own
- Once completed, set up your device as usual.
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Important Note:
- Before performing the Factory Reset process using the UnlockTool application, make sure you have installed the appropriate drivers (Qualcomm / MediaTek / Spreadtrum) on your laptop or computer according to the chipset of the device you are working on. Without installing the drivers, the mobile device will not be detected or recognized by the UnlockTool system.
- The Factory Reset process on the Infinix Smart 9 will erase all internal data on the phone. If you wish to keep your photos, videos, and other files, please select the [PRELOADER] SAFE FORMAT option.
- If the Factory Reset process encounters an error, please try again or adjust the PRELOADER Auth setting to match the latest security update path.
That is the easy way to resolve a VIVO V15 Bootloop Stuck on the VIVO Logo using the UnlockTool application that you can try and practice yourself at home. Good luck, and I hope it works for you.

